Returns Policy


These terms and conditions regulate the business relationship between you and us.  By using Our Website in any way, or by buying from us, you agree to be bound by them.

No person under the age of 18 years may purchase Goods.  If you are under 18, please confer with an adult to make your purchase.

We are:                       T & J Restorations on behalf of Car Builders - Thermal & Acoustic Insulation Products

Our address is:             1602 Buckeye Road. Unit A. Hays, KANSAS 67601

 You are:           a visitor to Our Website / our customer

The terms and conditions

1          Definitions

In this agreement:

“Carrier”                        means any person or business contracted by us to carry Goods from us to you, whether all or part of the distance.

“Consumer”                  means any natural person who, in connection with this agreement, is acting for purposes which are outside his business.

“Our Website”               means the entire computing hardware and software installation that is or supports Our Website.

“Goods”                       means any of the Goods we offer for sale on our Website

“Content”                      means any material in any form published on Our Website by us or any third party with our consent.

“Material”                      means Content of any sort posted by you on Our Website


               Our contract with you these terms and conditions apply:    

So far as the context allows, to you as a visitor to Our Website; and

 In any event to you as a buyer or prospective buyer of our Goods.

We shall accept your order by online check out confirmation. That is when our contract is made. Our message will also confirm details of your purchase and tell you when we shall despatch your order.

We may change these terms from time to time. The terms that apply to you are those posted here on Our Website on the day you order Goods.

It is with best intentions all goods are available however, we cannot guarantee that Goods advertised on our website are available.

If we do not have all of the Goods you order in stock, we will offer you alternatives to cancel all or part of your order

If in future, you buy Goods from us under any arrangement which does not involve your payment via Our Website, these terms still apply.

If we owe you money on account of your cancellation, we will credit your credit or debit card as soon as reasonably practicable but in any event no later than [30] days from the date of cancellation of your order.

 3                Your account with us

3.1          You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself.  We need this information to provide you with the Goods.

3.2          If you use the website, you are responsible for maintaining the confidentiality of your account and password and for preventing any unauthorised person from using your computer.

3.3          You agree to accept responsibility for all activities that occur under your account or password. You should tell us immediately if you believe some person has accessed your account without your authority and also log in to your account and change your password.

3.4          We reserve the right to refuse you access to Our Website.

 4                Price and Payment

4.1          We endeavour to keep our website and catalogue prices updated and accurate but it is possible that the price may have increased from that published. If that happens, we will not send your order until you have confirmed that you wish to order at the new price

4.2         We are registered for GST, all prices shown do include GST and are the final price.

 5                Delivery

5.1        Deliveries will be made by post / or by an independent carrier instructed by us to the address stipulated in your order.

5.2        It is your responsibility to provide us with all appropriate delivery destination and information including contact number you can be contacted on during business hours.


6                  Cancellation of order

 6.1       Car Builders - Thermal & Acoustic Insulation Products reserves the right to cancel and to not cancel orders that have been processed and paid in full.

 6.2       Details of guarantees, if any, are listed on our website.

 6.3       If you request to cancel before we have sent the Goods, we will refund to you the price of the Goods minus associated payment and checkout fee.

 6.4       We will not accept cancelation on your order after we have despatched the Goods.

 6.5       This paragraph does not affect your rights in the event that the Goods are faulty.

 7                Goods returned

7.1        If for any reason you are not completely happy with your goods, please contact us within 7 days,

7.2        If you change your mind on an item purchased online, you may return your item at your cost. Goods must be returned in original condition, with proof of purchase, within 21 days of the purchase date. All returns will occur a 15% restocking fee which will be subtracted from your refund of purchase.

7.3        We reserve the rights to evaluate goods upon return to evaluate defects or misuse.

7.4           We do not cover the cost of delivery for change-of-mind returns. Return postage must be paid for by the returnee

 8                Disclaimers

 8.1          We or our Content suppliers may make improvements or changes to Our Website, the Content, or to any of the Goods, at any time and without advance notice.

 8.2          You are advised that Content may include technical inaccuracies or typographical errors. This is inevitable in any large website.  We would be grateful if you bring to our immediate attention, any that you find.

 9                Content and Intellectual Property Rights

 9.1         You may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part.

 9.2        You may not use our name or logos or trade marks or any other Content on any website of yours or that of any other person.

 9.3        Subject to the other terms of this agreement, you may download or copy Content only for your own personal use, provided that you maintain all copyright and other notices contained in it. You may not store electronically any significant portion of any Content.

10                System Security

 10.1      We will do our best to maintain Our Website so that you have constant use, but there will be times when your use may be interrupted.

 10.2      You agree that you will not, and will not allow any other person to violate or attempt to violate any aspect of the security of Our Website.

 10.3       You may not use any software tool for the purpose of extracting data from our website.

 10.4       You understand that any such violation is unlawful in many jurisdictions and that any contravention of law may result in criminal prosecution.


If you have any questions or comments in regards to our Terms or Privacy Policy or you need to update your personal details, please do not hesitate to contact us via email on:[email protected]